All enquiries at Sports Fort are handled promptly with attention to detail. Customers receive information on garment designs and pricing. Upon design confirmation, we provide a detailed quotation and job sheet outlining sizes, quantities, and graphics.
Customers must review and confirm the order confirmation provided by Sports Fort. Once the job sheet is signed, the order is processed within 24 hours. An invoice is sent, requiring a 50% deposit before garment dispatch.
Our garments, including custom designs, are produced within 3-4 weeks and delivered in the 4th week. We ensure accuracy through continuous client communication and sample confirmations.
Each garment undergoes quality checks before dispatch. Orders are shipped within 48 hours of reaching our QC department, with delivery scheduled in 3-4 days depending on the chosen shipping method.
Sports Fort provides tracking details and follows up to ensure the order is received and meets expectations. We are committed to building strong relationships with our clients through reliable service and quality products.
